WFM without the black box.
Multiple forecasting models compete on your data. You see every score, set your own staffing guardrails, and download every calculation. Optimized schedules in about 40 minutes — no integration, no per-agent fees. Works with any phone system, and alongside any WFM suite you already run.
MAPE by model
Transparent model selection
Your forecast, audited.
Spreadsheet in. Optimized schedules out.
Gather
Fill the Excel template with your history.
Upload & set
Pick a forecast method — or bring your own — and set your goals.
Review & download
Visualize, fine-tune schedules, download everything.
Gather
Fill the Excel template with your history.
Upload & set
Pick a forecast method — or bring your own — and set your goals.
Review & download
Visualize, fine-tune schedules, download everything.
Instantly usable
No integration project. No IT ticket. Works with any phone system from day one — upload a spreadsheet, get results in about 40 minutes.
Radically transparent
Every model tested and scored. MAPE, demand volatility, schedule-fit metrics — all shown, every run. Including an honest baseline.
You stay in control
Your optimization goals and guardrails. Bring your own forecast if you have one. Download every intermediate calculation — zero data lock-in.
Two ways teams use Foresight
You plan in spreadsheets
Replace the weekend rebuild. Upload your history and get a forecast with tested accuracy, a capacity plan, and an optimized schedule you can defend to your CFO — without buying an enterprise platform.
You already run NICE, Verint or Genesys or other products
Keep them. They run your floor today; Foresight plans next quarter. Annual budgets, hiring plans, what-if scenarios, site consolidations, BPO bid models — the work your team still does in Excel because the suite wasn't built for it. No integration, no IT project, no agent data leaves your building.
Enterprise-grade WFM. None of the enterprise baggage.
Nothing here replaces your contact center platform — we're the planning layer that sits beside it.
No six-month integration.
No per-agent tax — one flat price at any size.
No black box — we even show you when a simple baseline beats our models.
Proof, not promises.
Every model scored. Tested error shown. Constraints verified. Every run.
Ready to right-size your staffing?
Currently onboarding a limited number of beta teams.